Safeguarding Policy

Last updated: June 2026

Cleana is committed to protecting children, vulnerable adults, and all users of the Platform.

Scope

Applies to all Cleaners, Customers, employees and contractors of Cleana.

Cleaner vetting

Identity verification, right-to-work check, Basic or Enhanced DBS check as appropriate, references and insurance verification.

Reporting concerns

Anyone with a safeguarding concern should email info@cleanalimited.co.uk immediately and, where there is a risk to life or of immediate harm, contact 999. Concerns about children should be reported to the local authority's children's services team or the NSPCC on 0808 800 5000.

Confidentiality

Concerns will be handled confidentially and shared only with those who need to know to protect the individual at risk.

Training

All employees with safeguarding responsibilities complete annual safeguarding training.

Review

This Policy is reviewed annually.